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Where can I see the status of my maintenance request?

< 1 min read

You can see the status of your maintenance request in the Status column on the Maintenance page. A new request shows as OPEN. The same page also shows each request’s title, email, priority, closed date and the date you requested it.

Step 1: Open Maintenance #

Select Maintenance in the menu on the left. A number badge next to it shows how many requests you have.

Step 2: Check the Status column #

Find your request in the list and read the Status column. The Closed At column stays blank until the request is closed. To find a request faster, type in the Search box or use the Status and Priority filters at the top of the list.

Step 3: View details and comments (optional) #

Select the three dots in the Action column, then select View. Scroll down to read the comments on your request. You can also select Upload Picture to add a photo, which is optional.

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