Pay your rent by typing in your bank’s routing number and account number.
Step 1: Open Make Payment #
On the Dashboard (the first page you see after you log in), select Make a Payment. You can also select Make Payment in the menu on the left.
Step 2: Choose Bank Account #
Under Payment Type, select Bank Account.
Step 3: Enter your bank account information #
Type the holder name on the bank account in Account Holder’s Name.
Type your Routing Number and Account Number. Then type each number again in the Confirm boxes.
| Tip: Your routing number (9 digits) and account number are printed along the bottom of your paper checks. Your bank can also give them to you. |
Step 4: Choose the account type #
Select Checking or Savings.
Step 5: Check your billing address #
Make sure the address matches the address your bank has on file. Fix it if needed.
Step 6: Enter the amount #
In the Amount box, type how much you want to pay.
Review the Payment Amount, Prisma Platform Fee, and Total Transaction Amount.
| Important: Your property may require you to pay the full amount. Check your property’s payment policy before you make a partial payment. |
Step 7: Review and submit #
Check the amount and the bank account one more time.
Select the checkbox to confirm the details are correct and to authorize the payment. Then select Submit.
| Important: Bank payments take a few business days. Keep enough money in your account until the payment is complete. |
