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How do I pick up a package?

< 1 min read

Parcels tells you when a package has arrived for you and where to pick it up.

Step 1: Look for the number #

When a package arrives, a number appears next to Parcels in the menu. This is how many packages are waiting for you.

Step 2: Open Parcels #

Select Parcels in the menu on the left.

Step 3: Read the pickup note #

Each package shows the Name, Parcel, Note, and Added On date. Read the Note. It tells you where to pick up your package.

If there is a file or photo attached, select it to see it.

Step 4: Search or filter #

Use the Search box to find a package. Use the Status list to show Not Received or Received packages. Select the round arrow (refresh) icon to update the list.

Step 5: Pick up your package #

Follow the note. Your package may be at the leasing office, front desk, package room, or another spot.

Step 6: Mark it received #

Only after you have the package in hand, select Mark Received. When asked, select OK to confirm, or Cancel to go back.

Step 7: See packages you already picked up #

In the Status list, choose Received.

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